Warranty Replacement
Standard Warranty Coverage
All electrical products purchased from CORA SRL come with a 2-year standard warranty, effective from the date of delivery.
Customers who have selected the optional 1-year extended warranty will benefit from a total coverage period of 3 years.
If an electrical component fails due to a manufacturing defect within the warranty period, we will replace the item free of charge.
What the Warranty Does Not Cover
This warranty does not apply in the following situations:
Any form of physical damage
Normal wear and tear resulting from regular use
Issues caused by misuse, incorrect installation, or improper handling
How to File a Warranty Claim
To begin a warranty claim, please contact us by email at info@homeflexor.com.
You will receive an automated confirmation email. Please reply to that message with a short video clearly showing the issue (for example, the device not turning on, not charging, or malfunctioning during normal use).
If you cannot provide a video, we may ask you to return the product to our warehouse for inspection.
Please note:
Return shipping costs are the responsibility of the customer.
Cash-on-delivery (COD) returns are not accepted under any circumstances.
Only claims that fully comply with the warranty terms and conditions will be reviewed and processed.
For complete details, please refer to our Terms and Conditions and Cookie Policy, available in the footer of our website at homeflexor.com.
Company Information
CORA SRL
VAT No.: IT00496220229
Address: Viale del Lavoro 3
38068 Rovereto (TN), Italy